INCENTIVE POLICY WITH CLAWBACK

Document Title: Sales Incentive & Recovery Policy Effective From: 12 / FEB / 2026

1. Purpose

To define transparent incentive structure and protect company from risk exposure.

2. Eligibility

Incentives shall be payable only when:

• Client payment is fully realized.

• No dispute is pending.

• Service period has commenced.

3. Incentive Release Mechanism

1. 50% released in current cycle.

2. 50% held as risk retention for 60 days.

3. If no complaint arises, balance released.

4. Clawback Clause

Incentives shall be recoverable if:

• Client disputes service within 90 days.

• Refund is issued.

• Fraud or misrepresentation is discovered.

• Employee violated communication protocol.

Recovery may be adjusted from:

• Pending salary

• Incentive dues

• Legal claim

5. No Cash Payments

All incentives shall:

• Be paid via bank transfer

• Be documented in payroll

• Be subject to statutory deductions

6. Termination & Recovery

In case of termination due to misconduct:

• Pending incentives shall stand forfeited.

• Company may pursue recovery of prior incentive paid if linked to disputed transaction.

7. Declaration

Employee acknowledges that incentives are conditional and subject to clawback.

Signature: __________________